Privacy Policy

Konin Store Privacy Policy

Welcome to Konin Store, a leading e-commerce ecosystem powered by Konin Cloud. We prioritize the privacy of your data. This policy outlines how we collect, use, and protect your personal information and the data of the stores you manage via our platform. By using Konin Store, you consent to the practices described in this policy.

1. Identity & Data Responsibility Konin Store acts as a Data Processor for the information entered by merchants. The Merchant acts as the Data Controller for their respective store and end-customer data. Our headquarters are located in Beirut, Lebanon.Email: [email protected] | Phone: +96181884000

2. Information We Collect

  • Merchant Data: Personal information, contact details, and account credentials required to activate our services.

  • Store Data: Product information, order history, and customer data collected by the merchant through their storefront. We do not own this data.

  • Usage & Technical Data: Secure connection data (IP), server logs, and browser information required to ensure system performance via our global CDN.

3. Data Usage (Secure Infrastructure)We utilize data to ensure the platform operates efficiently:

  • Service Provision: To power storefronts, process payments, and manage shipping.

  • Cybersecurity: To protect stores from fraudulent activity and secure SSL/OTP communications.

  • Technical Optimization: To improve cloud server performance and user experience.

4. Store Data Privacy We do not sell or share your customers' data (Store Data) with any third parties for marketing or any other purposes. Your customers' data is your exclusive property; we act solely as a secure technical custodian of this data within our cloud infrastructure.

5. Technical Security (Industry Compliance) We adhere to PCI-DSS standards for payment security and employ advanced encryption for all data in transit and at rest. Our infrastructure is continuously updated to defend against emerging security threats.

6. Data Sharing We share data only when strictly necessary to provide services (e.g., payment gateways or shipping carriers selected by the merchant) or to comply with legal requirements in Lebanon.

7. Your Rights As a user, you have the right to request access to, correction of, or deletion of your data in accordance with applicable Lebanese laws. For data-related requests, please contact us via our official email.

8. Disclaimer We are responsible for the security of the platform infrastructure. The merchant remains responsible for the content they publish on their storefront and for maintaining their own privacy policies toward their end customers.